The extra cost for any customization on any jacket is. After confirming with us, please clearly give us your exact sizes for height, Chest, Sleeves, Shoulders, Belly and Waist. Please note these sizes must be taken bare or wearing a fitted top at most. Also, note that self-measurements are usually not precise, so please make sure that size is taken by somebody else. These charges are buyers responsibility.
Please allow slightly longer for weekends and bank holidays. Please make sure the product is unused, complete and safely wrapped up in its original packaging and also check that any tags are still intact. Change the outer bag if needed.
Please provide as much additional information as possible as to why you wish to return this item. Where possible we will arrange for a replacement item or part to be sent.Due to the vast number of items that we sell on a daily basis, we have an automatic feedback system in place. You can also reach us by clicking "Ask a question" link at the bottom of the listing page. Q: I have paid for the item but still haven't received it?
Please allow slightly longer during the busy festive period. Q: I have bought the wrong size jacket. Can I return it for a different size?